Why Business Service Delivery is the Next IT Battleground
As IT budgets level off (and even decrease), how can CIOs monitor and manage business service delivery to acceptable service level agreements (SLAs)? That's the question Forrester's Jean-Pierre Garbani will address during today's live TechRepublic Webcast. Business Service Delivery is the Next IT Battleground
TODAY, Thursday, December 11, 2008
2:00 PM ET / 11:00 AM PT / 7:00 PM GMT
 Learn how you can manage through these key challenges in
2009 and beyond: - The call to increase business services using the same
budget or less - The imperative to cancel or delay technology upgrades
- Continued reliance on infrastructures of mass complexity
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